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Fundraising02 Apr 2026
Jobs
Job Opportunity: Duty Manager
Do you yearn for a life in the theatre – but don’t want to step into the spotlight? Then we have the perfect role for you!
We’re looking for a duty manager to join our passionate team of arts lovers at Aberdeen Arts Centre.
Acting as the first port of call for production companies, the public, corporate clients and staff, you’ll be an integral part of the team – helping deliver incredible grassroots arts events for the people of Aberdeen.
We’re looking for someone who…
- Excels at problem solving in a fast-paced environment
- Thrives when leading and motivating others, and communicates well in a team
- Enjoys delivering exceptional service to the public
- Is reliable, punctual and customer-focused
- Loves theatre and the arts, and embraces our ethos of supporting grassroots performers.
Previous experience in a customer service or front-of-house role is highly desirable.
Sound like the perfect starring role for you? We’d love to hear from you!
Main Duties
- Act as the main point of contact for all volunteers, members of the public and staff when on-site and during events
- Provide excellent customer care & service to all visitors
- Prepare the venue for opening prior to events, ensuring safety and cleanliness in all public areas – including keeping the Café Bar, foyer, auditorium and toilets presentable and welcoming at all times
- Ensure security of the building and safety of staff and visitors when on shift
- Work with venue staff and volunteers to ensure cover in the Box Office, Café Bar, Facilities and Auditorium as needed
- Brief volunteers prior to shows and events
- Provide leadership to team of volunteers, allocating roles before, during and after an event, and communicating all useful information,
- Assist with room set-ups and clear-outs before and after the events and shows
- Close the building post-event and provide a full and comprehensive shift report, including any incidents or maintenance issues
- Ensure Café Bar is fully stocked before and during events and report takings after every event
- Lead emergency evacuations and be responsible for contact with emergency services
- Attend to all situations requiring first aid attention and report them in line with organisation reporting
- Ensure effective communication with the duty technician to manage shows, and unusual and emergency situations
- Undertake any other reasonable duties as requested by the Hospitality Manager.
Reports To
Hospitality Manager
Hours
This role is on a variable hour contract. You must have flexible availability to include working weekdays, evenings and weekends.
Rotas are created on a monthly basis and you will be required to let us know your availability in advance for each four-week period. Shifts will be allocated to staff members based on this availability.
Salary
£12.71 per hour
To Apply
Please send a CV and cover letter outlining your experience to James Welsh, Hospitality Manager, at workwithus@aberdeenartscentre.com by 23:59 on Sunday 19 April 2026. Break a leg!
